Low hanging wires
Sassy-2023
Newbie

On September 15th, 2023 a semi truck went down my street and caught a phone line that apparently was hanging  low and some of my siding was damaged on my house.  There are no signs on my street  to indicate that a truck of that size is not allowed to use it.
The damage is only $1200 but I should not have to pay out of my pocket for repairs.  I do have an accident report filled out by the Sheriff's department, pictures of the damage and an estimate.  I need to know how I can go about filing a claim for these damages so I can have repairs done.

Also,  a verrizon tech came and removed the hanging wire.


Thank you,

Linda Kuhn

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KH-cathy29811
Moderator
Moderator

Hi @Sassy-2023 ,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger
Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking
on the envelope icon next to your avatar at the top right corner of this page. Response
times may vary. Please continue to check your Inbox for a reply from a Verizon agent.
Please direct all correspondence concerning your issue to the agents who will be assisting
you privately.

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vzw_customer_support
Customer Service Rep

Please contact our Fios team for assistance. Please contact them at 800-837-4966. ~Peter

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