Management

Cutedge19
Newbie

This week I have spent over four hours trying to get a fraudulent issue resolved. They have sent me to collections and this is regarding a phone number that I never had. I have been transferred to over eight different people. I’m at my wits end what do I need to do to speak to somebody in a management level without repeating the story for the hundredth time

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vzw_customer_support
Customer Service Rep

Cutedge19 We hate to hear you have been spending so much time on getting an issue resolved with regards to a number that you did not have. We will be sending you a private message to further assist.

-Harry

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vzw_customer_support
Customer Service Rep

We are here for you. Please reach out for assistance.

~Geo

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