Multiple text messages from Verizon
NoClueNoIdea
Newbie

I keep getting text messages like the one below.  Is it a legitimate?

Verizon Msg: Important - don't share this code with anyone. Your authorization code is *****. Verizon will never contact you for this code. For questions or if you shared this code, contact us at 800-922-0204

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3 Replies
vzw_customer_support
Customer Service Rep

Hey there, NoClueNoIdea, thanks for reaching out about these messages! We will send an authorization code when additional verification is needed for your account security. Have you or anyone on your account reached out to Customer Service for assistance recently? Have you used My Verizon to make any changes to your account?

-Lauren

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I upgraded a phone about a month ago with no problems.  I’ve received several of the “authorization code” messages since then even though I haven’t been using Customer Service at all.

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vzw_customer_support
Customer Service Rep

Congratulations on your new phone! We recommend changing your PIN and password for your account to make sure everything is still secure. https://www.verizon.com/about/news/how-secure-your-my-verizon-account-and-device

-Melissa

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