My Verizon PC login is possessed!

[SynthpopAddict]

I use a PC to login to My Verizon, but when I login, it goes into some kind of endless loop where my account information never appears.  All I get is the Verizon header with the Mobile, Home Internet, Shop, and Deals links at the top of the screen and 2 spinning circles while my screen flickers like some kind of strobe light and endless reloading of something between the Verizon website (?) and the My Verizon Prepaid website (I'm a prepaid customer).  Oddly, it has signed me into the system somehow, because the "sign out" link appears at the top.  If I click "sign out", then it logs me out and I'm taken back to the login screen.

I've tried 2 different browsers, Edge and Firefox, and the exact same thing is occurring no matter which browser I'm using.  Other than using the phone app, how am I supposed to access my account?  Everything was working fine yesterday...it's only just now I noticed the problem.

[OmniFiberKevin · Accepted solution]

Making this post, it made me login on the app,  and I am now in my account, so it bypassed the loop, or it is fixed

[OmniFiberKevin]

I am also in an endless loop on the app and website.

on the app it just goes right back to login if the pw is correct, if it is wrong, it says the info does not match.

on the website it makes me approve the access using the app, so I am logged into it, after I approve the access and device, the website goes right back to login, and says to try again later.

[OmniFiberKevin · Accepted solution]

Making this post, it made me login on the app,  and I am now in my account, so it bypassed the loop, or it is fixed

[SynthpopAddict · Accepted solution]

Glad to hear it wasn't just me!  I managed to login on my PC without a hitch now.  Guess the website was down for maintenance or else Verizon has fixed it.  😃