Netflix Promo
Neyefull
Newbie

No one is helping resolve my issues. 2 hours on phone and all I got was a run around.

0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

Neyefull, we are sorry that you are experiencing issues and we want to let you know that we are here to assist you. We will be sending you a Private Note to gather some additional information about your specific concerns. 

-Andi

0 Likes
Nick7111
Enthusiast - Level 2

That is very strange that you spent two hours trying to resolve this on the phone and then as soon as you make a public message they can resolve it. I've had similar experiences..... Can I ask how this was handled? Would like to know for future reference. Thank you

0 Likes