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No one is helping resolve my issues. 2 hours on phone and all I got was a run around.
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Neyefull, we are sorry that you are experiencing issues and we want to let you know that we are here to assist you. We will be sending you a Private Note to gather some additional information about your specific concerns.
-Andi
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That is very strange that you spent two hours trying to resolve this on the phone and then as soon as you make a public message they can resolve it. I've had similar experiences..... Can I ask how this was handled? Would like to know for future reference. Thank you