Number Migration Under Tense Circumstances
Two-Pointy
Newbie

Is there any way for one to keep their number while switching from a family plan to their own individual account in a circumstance where the owner of the account is not willing to give permission?

If not, what would be the best course of action for leaving the family plan and/or creating an individual account and then attaching it to their phone?

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vzw_customer_support
Customer Service Rep

 

Two-Pointy We want to provide some information on your situation. You will need the account owner's permission to move your number to a new account unless you have been assigned as an account manager. You can start service on a new account and then have the number ported over to the new account at a later time if you're not able to get it done at the time of new service. ~Peter

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