I am currently locked out of my account but cannot reset my password because it says it’s not currently working. I need to get onto the smart family app for my daughter and can’t get on there.
Hi racho5983,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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