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Playmore Unlimited does anyone still have this plan?
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A tech support person named Marie changed my phone plan from Playmore to Welcome Unlimited. She threw away my new iPhone trade-in and all perks. I think of Identity Theft when this happens. Does this mean that I can simply say, "I don't like Marie and more, so, I am changing my plan to Zero Unlimited or Unlimited Zero." Hand in my phone and never look back? I am tired of everything not working at Verizon. If they can do all of the above, why can't I? It's gone too far over the top!
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