Please remove Verizon MDM software from my phone

luqmanjapar
Newbie
I am this device's sole owner and admin
 
IMEI : 
Manufacturer : KYOCERA
Model : E6910
 
Please remove Verizon MDM software from my phone.
 
Kindly contact me : [email address removed per the Verizon Terms of Service]
0 Likes
2 Replies
vzw_customer_support
Customer Service Rep

 

Hello luqminjapar. Are you a Verizon wireless customer?What issues are you having with the device?-Joe

0 Likes
SynthpopAddict
Champion - Level 2

If you mean the carrier software which makes the Verizon logo appear every time you restart the phone, that can't be removed.  If the phone is "locked" it's more likely that it was reported lost/stolen by someone in the past and the phone was permanently shut down (blacklisted).

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes