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Please remove Verizon MDM software from my phone

luqmanjapar
Newbie
‎12-20-2023 03:44 AM
I am this device's sole owner and admin
 
IMEI : 
Manufacturer : KYOCERA
Model : E6910
 
Please remove Verizon MDM software from my phone.
 
Kindly contact me : [email address removed per the Verizon Terms of Service]
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vzw_customer_support
Community Manager
Community Manager
‎12-22-2023 05:50 AM

 

Hello luqminjapar. Are you a Verizon wireless customer?What issues are you having with the device?-Joe

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SynthpopAddict
Champion - Level 3
‎12-22-2023 08:28 AM

If you mean the carrier software which makes the Verizon logo appear every time you restart the phone, that can't be removed.  If the phone is "locked" it's more likely that it was reported lost/stolen by someone in the past and the phone was permanently shut down (blacklisted).

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I'm not a Verizon employee, just another customer trying to help.
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