Positive customer service feedback

[Jnealmom]

I wanted to shout out April for her patience and understanding when she helped me activate my daughter’s new phone. She was outstanding!

[Kh-Phil · Accepted solution]

Hi Jnealmom,

 Thanks for the shout out to April who assisted with activating your daughter's new phone.  It's always nice to have a new device activated and working as soon as possible.

We appreciate you taking the time to share your positive feedback. We try to provide the highest level of customer service each day and we’re glad to know that April was able to deliver that to you!