I got a letter saying that they had approved my application for wireless service. I never put in an applications nor do I wish to change my service. I don't know who to talk to about this and calling the customer service line only gets me disconnected due to the fact that I'm not a customer.
We definitely want to get you in contact with the correct department for this situation. We weill be sending a private message. ~Peter
Is this spam or fraud? Provide a response as I received the same letter.
As did I. I have never been a Verizon Wireless customer, nor have I wanted or applied to be. Yet I received a letter, via USPS, regarding approval of "my recent application for wireless service," approved via NCTUE (not spelled out, but meaning National Consumer Telecom & Utilities Exchange, which is a legitimate business), and providing their telephone number (866-*****) in Atlanta, Georgia. It is unsigned; there is at least one telltale error in it (either that, or the preparer is less than intelligent), including a bogus "application number," and comes from
Verizon Wireless
ATTN: Credit & Order Operations
*****
Albany, NY 12212-5050
I did not and do not authorize Verizon Wireless to contact any third party concerning my credit information, nor did I do or do I authorize Verizon, its agents, assigns, associates, or affiliates to share my personally identifiable information (PII) with third parties, except as specifically required by law.
And I would very much like an explanation of this fraudulent "application" and "approval."
Hello JustMeMD. We hate to hear you are receiving mail you did not request. We want to ensure that you are not a victim of possible fraud Likewise, we will send you a private message to request some addtional information so we can stop this going forward.
-Toni
Thank you, Toni. I did try to report this to Verizon and Verizon Wireless directly yesterday, got the runaround, lots of handing offs to someone else, and just plain lipservice. I used to work for Bell Atlantic; the company was never as self-oriented , or as unwilling to engage with its customers to solve problems, as Verizon is, and that's sad.
I have received the same letter. Have you found out anymore information about it
I have received one as well. Did not apply for service from Verizon. Please let me know what needs to be done.
Hello and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. Im sending you a PN to receive more details.
-Will
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