I have spent over an hour with Verizon on their chat just to separate an old account and add a new one. Why is this such a difficult task. Not to mention I have been transferred 3 different times and still no help. Please help!!
Why dont you have a simple button in the app to unlink accounts and add a new one. Is that so hard for your customers?
And why not post the directions for all to see. I am sure there are others who are having the same problem.
Start a new topic or ask questions in the open forum.
