Returned phone/canceled plan and billed

Neververizonagain1

4/20/24 purchased plan with free iPhone 15.Returned all very next day and charged $100.00 and refunded remainder amount.

in October billed for service and many fees and then billed over $800.00 for a phone I returned.

called Verizon 800 number and told to go to the store with documentation….no help.

 

as far as I’m concerned……I’ll call the cops when I get there for theft.

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vzw_customer_support
Customer Service Rep

We understand the importance of receiving clarification regarding this situation. Please tell us, did you already attend the store as requested? Do you have a your return receipts? 

~Geo

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