Service Bulletin

EMAILS
Newbie

I receive about 30 emails a day from [email address removed per the Verizon Terms of Service].  I never signed up for this service.  There is no place in the email to unsubscribe and I have spoken any verizon customer service reps, and nobody seems to know anything about it.  Does anyone know how to get these emails to stop.  When I come back to work over the weekend, I have about  50-100 emails.

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4 Replies
vzw_customer_support
Customer Service Rep

Hello, EMAILS. Help is here. My apologies but our site redacted the email address you provided in your post. Could you tell us, without providing the email address, where the emails are coming from? 

 

-Natasha

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EMAILS
Newbie

That's the problem.  I have no idea where they are coming from.  It says verizon.com, but nobody seems to know about it.

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SynthpopAddict
Champion - Level 2

Do these emails all say "Verizon Community" as the sender in your inbox?  That's how emails coming from these forums look to me.  I'm wondering if you used to be a more active forum member, but ported out of Verizon and thus lost access to your old forum account.  If you don't shut off the email notifications from the forums, you'll keep getting them for any thread replies or forum badges earned among other things.

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I'm not a Verizon employee, just another customer trying to help.
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SynthpopAddict
Champion - Level 2

Set a rule in your email client to block the domain(s) that the spam is coming from.  These emails aren't legitimate, and sound like the ones I was getting from "T-Mobilie" (T - Mob I Lie?  Hey, at least that crook's being honest for once! 🤣).

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I'm not a Verizon employee, just another customer trying to help.
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