Service

[Mizzpineapplez]

I have never had such a hard time with everything. I'm literally in tears my elderly mom had been without a phone because these people can't get it together. 

[vzw_customer_support]

We never want any issues like this happening and are here to help.  A private message is being sent to get this resolved for both of you.

-Sean

[vzw_customer_support · Accepted solution]

We had sent a Private Message to continue the discussion related to your device issue. This issue is specific to your account, to assist and to review the account for any other concerns we will need to continue in Private Message to fully resolve any issues. Please contact us if you still need support -Adrian