Store location code

Angry123
Newbie

Does anyone know the actual location of the store with the location code w658101? Some serious fraud happened on my account today and it happened at store location w658101. Verizion won't tell me the stores physical location or address. No, im not going to go there. It's way out of my area. I just want to talk to them. 

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3 Replies
FW253
Newbie

This just happened yesterday to myself also. Had 3 devices added all with there separate lines and everything. Same location code and no one  at Verizon can tell me where it is located. 

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vzw_customer_support
Customer Service Rep

FW253, we're sorry to learn you're dealing with this situation. If there has been unauthorized charges on your account, we strongly recommend filing a fraud claim online so that this can get squared away. You can get the information you need here: https://www.verizon.com/about/account-security/overview

~Ivone

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vzw_customer_support
Customer Service Rep

Hello, Angry123. So sorry to hear of the fraud that happened on your account. Help is here to get you pointed in the right direction. It would be best to speak with our Fraud department for the assistance you need. They can be reached by dialing 888-483-7200. Please call them at your earliest convenience.

-Natasha

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