Subaccounts
vnteach96
Newbie

My son is at college and is trying to download a streaming app and the information he used a while ago. is not working. I can see the subaccount name or Delete but it doesn't give me the option to access the password. How do we go about accessing the password so that my son can get into his subaccount and download the NBC app?

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kh-gary
Moderator Emeritus

Hi vnteach96,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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