Suspended account for military service (deployed) and account was randomly reactivated

Whydidmyaccountgetreactivated

Suspended service while deployed. Randomly received an email that my service was resumed. THis is wrong. Cant log into account because 2 factor auth sends message to my phone which I dont have access to because I am deployed.

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

First, thank you for your service. We are sorry to read that you're having this issue with your service, as we know how important it is to make sure the service stays suspended. We have sent a private note to better assist you.

~Freddy

0 Likes