Terminate contract
sofiak
Newbie

I am living overseas and I have been trying to terminate my contract for 7 months and the representatives I talked to said they would terminate my contract but it didn’t happen, I’m still being billed every month through auto-pay and I the last representative unregistered my online account so I have no access to it and I can’t talk to anyone anymore because to chat with a representative I need to log in. I don’t know what else to do… I’m being billed every month without using the service. 

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vzw_customer_support
Customer Service Rep

Hello! We understand the importance of getting the assistace needed while you are abroad and would like to help. I'll be sending a Private Note, please reply to it, so we can get started. 

~Maria

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