Thank you for the Chat, Luna!

[browclops]

Representative name: Luna

I provided this feedback during the Survey that followed my Chat experience, however my session timed out before I hit Send. I want to be sure that this feedback is properly attributed to the employee and their excellent performance.

Exceptional interaction. As the head of IT for 25 years I know what superior customer service looks like. 3 of my IT staff won the CEO best-employee award in 3 different years, and Luna was better.

    Support request #:     *****
    Request opened:     10.16.2024 at 10:22 AM EDT

P.S. Being restricted to 200 characters made fitting everything in time consuming. If session activity included the Chat mechanism, this would not have been a problem.

[kh_jenn · Accepted solution]

Hi browclops, Thank you for taking the time to share this valuable feedback. We'll be sure to pass it along to the appropriate team. We're so happy to know that Luna provided you with the exceptional service you deserve! Please don't hesitate to reach back out if you need further assistance.