The Cellular Connection) 5220 Central Ave NE Fridley, MN 55421
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Sorry to hear about your experience. I looked up that store on the store locator link, and that's a 3rd party authorized retailer, not a corporate Verizon store. Would suggest you avoid that location and use a different store, preferably a corporate Verizon store - not sure how much Verizon can do about employees at 3rd party stores. I do agree that employee's behavior is extremely rude and unacceptable.
I'm not a Verizon employee, just another customer trying to help.
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@Sgadosaar wrote: On November 26, 2024, my brother Mohamed visited your store to open an account and purchas e an iPhone 16.
Sgadosaar, we are deeply concerned to learn about your experience when working with a representative from this store location and we appreciate you bringing this to our attention. We appreciate you and your brother for your continued and longtime loyalty with Verizon. We will make sure that your experience is lifted up as this is not the experience that we want you or any of our customers to have when working with us.
-Andi
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We will also be sending you a Private Message as we want to ensure that we have any additional details that you can share with us so that we can lift up your concerns and experience.
-Andi

