verizon agent help me open a new line for trade in program. After I receive the new phone and I sent out the trade in device to Verizon. They receive the trade in devices and adjust my trade in value to $0! I did try to talk to few verizon agent they didn’t tell my what is the problem of my trade in device. I am sure my trade in device is turn on with good condition and find my phone is Turing off. Verizon just want have my phone for free doesn’t want to give out the trade in credit.
Hello! We want you to get the promotional credits you qualify for and would like to review your situation a little closer. To better assist you, I'll be sending you a Private Note, please reply to it, so we can get started.
~Maria
Start a new topic or ask questions in the open forum.
