Trade in
Enthusiast - Level 1

I feel like I'm being treated unfairly because when I selected, I would be trading in my old device; an envelope should have automatically been included in the new device package as it has always been from my past trade-ins.   Why would you make it harder for people to receive a fraction of the billions of dollars customers like us have invested with you dollars over the decades?  

I can't even find a record of any trade activity in my account. The only proof I have is the email confirming the start of the trade-in process. I can't afford to lose $180.00. Can anyone tell me how to ship this thing back, please?A6321543-31FB-4D63-A032-E793F05B863F.jpeg 



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