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I have been routinely incorrectly charged travel passes for all three lines on my account for multiple months. Each month I call and complain and they eventually take it off but I am sick and tired of having to call EACH month to be refunded on something I did not sign up for. It is fraudulent billing in my opinion and I am ready to get someone else involved unless it can be permanently taken off my account. If not I will have to find another carrier. Customer service is terrible
Hello, rm2024, it's important for your charges to be correct and we certainly don't want you to have to reach out monthly! So we can best assist, we will be reaching out via Private Message.
-Lauren
We are here for you. Please reach out for assistance.
~Geo
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