My service was recently interrupted due to some sort of upgrade and I have been trying to log into my account to port my number out. I FINALLY was able to log into My Verizon but it has me as a guest and I'm unable to sync my account using my phone number or account number and now I'm locked out. My business is dead in the water without this and I am extremely frustrated with Verizon at the moment. If someone could help with this I would greatly appreciate it.
Good morning. We're sorry to hear about the problems you had with the upgrade and your My Verizon account. We hate to see you leave, but we want to make sure you're getting all the help you need as soon as you need it. We're sending you a Private Message so we can better help.
~Jesse
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