Unable to contact Verizon from overseas

Wydawake
Newbie

Verizon I am overseas and have lost my SIM. Because of that I have been unable to login to my account. My local sim does not allow me to make a collect call back to the USA (I am in Australia currently).  I have tried emailing you and calling the local office a multiple of times, each to no avail.

Can you please get in contact with me immediately? I am unable to pay an outstanding bill as a result of being unable to login / get in contact with you after many attempts...

My email address here is the same as that on my phone line

Adam

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1 Reply
vzw_customer_support
Customer Service Rep

Wydawake, we're sorry for the issues you're encountering. We would love to try and help you as much as we can. We will be sending you a private message. 

~Ivone

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