Unable to redeem $200 Verizon Gift Card

[npass729]

Every time I try to redeem my Verizon Gift Card it gives me this error. 

I've spent hours chatting with support and nothing they try works.  Please help.

[vzw_customer_support]

npass729, let's make sure you get the help you need with that gift card. Unfortunately, we're not able to view that picture. Would you mind typing out the error so we can search for a solution?

We also have this FAQ about redeeming promotions you can take a look at: https://www.verizon.com/support/mobile-offer-faqs/https://www.verizon.com/support/gift-card-faqs/

~Jesse