Unable to sign in
yzjj
Newbie

My account is blocked and the reset password page is not working. It shows 

Sorry we are not able to process your request at this time.

0 Likes
Reply
2 Replies
yzjj
Newbie

Hello is there any staff member could help me on this? I am traveling aboard and cannot call customer service. And I couldn’t find any method to contact with Verizon via e-mail.

0 Likes
Reply
kh-gary
Moderator Emeritus

Hi yzjj,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

Reply