Unlink One Verizon ID

sankatai
Newbie

I would like to unlink my two verizon accounts.

How do I do this? I called and they didn't really provide any assistance.

Thanks!

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1 Solution
SynthpopAddict
Champion - Level 2

If you are wanting to separate a Fios account from a mobile account, see here:

https://www.verizon.com/support/my-verizon-faqs/#oneverizonid

If you are wanting to separate 2 mobile lines into 2 accounts, that would be a transfer of service:

https://www.verizon.com/support/transfer-service/overview/

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I'm not a Verizon employee, just another customer trying to help.

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2 Replies
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us on this platform. To better assist, please tell us. Do you want to separate residential and mobile account or 2 mobile accounts? 

~Maria

SynthpopAddict
Champion - Level 2

If you are wanting to separate a Fios account from a mobile account, see here:

https://www.verizon.com/support/my-verizon-faqs/#oneverizonid

If you are wanting to separate 2 mobile lines into 2 accounts, that would be a transfer of service:

https://www.verizon.com/support/transfer-service/overview/

-------------
I'm not a Verizon employee, just another customer trying to help.