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0907scandal
Enthusiast - Level 1

Hello and I would like to discuss perks for existing Verizon customers with 15 or more years we are not rewarded with new phones without having to add an extra line. I myself have 3 lines already and the 3rd is barely used, so why would I want to add another. We are left with a company who forgets it's loyal customers

Fix it Verizon

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vzw_customer_support
Customer Service Rep

Thank you 0907scandal for this valuable feedback.  We do value our loyal customers and are always here to provide you with the best value for your needs and wants. As a long time Verizon customer like yourself, I value being able to keep my old plan yet keep an eye on what is new if it has a better fit. Please reply to the following private message that will be sent, and we will provide your with a personalized accout review.

-Deb

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