Hi everyone.
Today I went into my yard to find orange marks all over the 12' x 12' width of my front lawn. The twin next to me also had a few orange lines, but nowhere near as much as mine. My entire front, even around a big maple tree, was marked.
A neighbor told me they took ground plate off my property & were splicing a line. My problems with this are: 1) No notification or letter sent as is instructed by my boro. 2) The ground plate was not put back perfectly as it should be, don't need bugs & rodents from beneath. 3) Why was a line being stripped of insulation & stripped/spliced to begin with. 4) When I called Verizon, they admitted they could not give me an answer since although crew was sent to my property, it wasn't for my property & they can't disclose other potential customers use of my property. Background: I was attacked/assaulted by the male living in the other twin. Less than a week later, they sent Comcast to dig up my front & small backyard with locked fence - no easement anywhere. I reported to my boro who made them leave & who agreed letter should have been sent stating what they planned on doing, permit should have been gotten, and easement must be provided. Here less than 5 years. They did none of the above & I have never let Comcast on my property. I always thought Fios/Verizon was the more courteous and followed the rules, unlike Verizon. But today proved otherwise. I am sadly disappointed in what Fios did today and even more upset after talking to Verzion customer service for 2 hours, that I have to wait 24-48 hours to find out what a crew was doing & did on my property, without my knowledge. Emergency situations are always an exception. I get that. But a planned installation is clearly not an emergency and is known days beforehand. I fear this was a scheduled installation for the doorknobs next door, when they have a corner property with 3x the land I do. I am extremely disappointed with the "non-service" provided to me today. I have a ticket # - woo hoo.
Hi ES46,
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