Verizon sign in - MyVerizon is rather ridiculous. Why do you ask me security info and send me a security request when I try to sign in from my phone? Obviously since you are the carrier you should know I am sending the request from my phone, yet you require sending a notification to my phone to approve the request - useless security!
Once into my account, as I weave through your complicated site full of ads and attempts to charge me more for services I do not want nor need, I am forwarded to pages that require me to sign in and receive authorization requests AGAIN!
This has been an issue for YEARS. I can't imagine the thousands of complaints you have received. Simplify the pages, stop trying to sell me unwanted services unless I ask, and for God sakes recognize when I am connecting from my phone!
Thank you for your suggestions, they are always taken into consideration. However, your account security is a paramount for us, and we need to take measures to ensure your information is protected. I'll be sending you a Private Note, please reply to it, so we can get started.
~Maria
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