Verizon account password
derek71
Newbie

Hello, I want to reset my Verizon account password though attempts don’t pass the  “password easily guessed” check. I am using pseudorandom strings for the password.

Are rules to follow to pass this check for a new password?

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vzw_customer_support
Customer Service Rep

derek71, happy to help you with the rules for a new password. To pass the check-in, a My VZ password has to meet these requirements, When creating a new password, please note that the password must meet the following requirements; be 8-20 characters long; Contain, 1 letter; 1 number and of course be not easy to guess. I'd recommend checking that the passwords your generating meet those requirements. 

-John

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derek71
Newbie

I  am following the stated requirements for the Password.  However I cannot get the passwords  I enter to meet the strength criteria.  The password strength indicator will not change.

Even my original password would not pass the strength test.

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vzw_customer_support
Customer Service Rep

We're sorry to read that you've been having issues with your password. To better assist you, we will be sending you a private note.

~Freddy

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