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Hi all! I don’t have an option to manage enable/disable home connected devices on my Fios internet! I had no problem with Fios app but since it retired problems started. No list of connected devices on My Verizon app, nothing! Talked to customer support but one week later still nothing. Anyone with same issue? The option was very useful to limit the screen time for my kids. It looks to me as a software issue.
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Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.