Verizon credit removed after supervisor from loyalty dept gave me the credit

Napalgirl707
Newbie

I have had the most horrible experience with Verizon I got service in May transferred from T-Mobile and every month I have had billing issues no promo received and promise after promise of it being taken care of and its not. 1weelk ago I was given a credit of $621 on my account for the missing promos and 2 days later it was reversed when a manger was the one to put it on I keep calling and Iโ€™m told its being fixed but it doesnโ€™t I donโ€™t know what to do anymore 

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Devildg2000
Newbie

That concerns me. I just got off the phone with a credit. I just got a text saying it's waiting on approval. Did you also get something like that? 

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