Verizon has the incorrect zip code on file for my address. I've spoken to 2 different CS reps and been told they can't change it because it comes from USPS, but I verified my address with USPS has the correct zip. How do I get Verizon to fix my zip?
Hi Jlariviere1898, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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