I purchsed 4 iPads in 2022.
1 has always worked, another has had cell service intermittently and the other 2 lined have never ever been able to activate.
Customer service including executive relations cant fix it. I have paid for new Ipads and service and no one can fix the issue.
Verizon offered me a 100 credit or replacement iPads (which we have tried and they did not activate)
I have spent thousands of hours trying to troubleshoot on the phone and via chat. I have even visited apple. NO ONE CAN FIX IT.
Manager promise to call back but never do.
I NEED TABLETS I PAID FOR AND SERVICE I PAY FOR TO WORK...This is crazy
Anyone else have this issue?
We're here to help. We will be sending a private message. ~Peter
Sent you a reply. Hopefully you can help
Verizon still refusing to address the issue that I have iPads that still will not connect to Verizons network for 2 years and 8 months and I have paid for service.
They offer $100 credit and no effort to actually fix the issue or refund for service I have paid for and never ever received.
What a joke. Hopefully my FCC filing addresses the issue. If not, we will move forward with a formal complaint.
Who else is dealing with horrific customer service from verizon?
Start a new topic or ask questions in the open forum.
