Where's the customer service / complaint department?
wmpwi
Newbie

Is there actually a way to send customer service an email detailing a problem?  I've had the most frustrating experience I've had in years in dealing with a  problem of Verizon's making and the drop down menus and phone trees don't accomplish much beyond channeling me to some international call center without a clue how to resolve the problem. 

I don't want to spend another hour on hold nor do I want to find a retail location to spend even more time  waiting for some sales tech to find they have no expectable solution.   Maybe I'm expecting too much, but I feel that once I get this in front of someone and they get a sense of the problem, there's a shot at relief. Or at least that's my hope. 

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