Wrong Fios account linked with mobile account
MW8352
Newbie

My former Fios account that I have not used since 2018 is linked with my mobile account. How do I remove that inactive account and link my mobile account with my current active Fios account? Thanks! 

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kh-gary
Moderator Emeritus

Hi MW8352,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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