I need to cancel my mothers phone account. She has dementia/hospice. She no longer knows what or how to use her phone. How do I cancel her account?
Hi! Thank you so much for reaching out to us. It will be my pleasure to assist you. In order to proceed I will send you a private note.
>Karen
Hi there. To discuss this matter with you we must be able to speak on a Private Chat, and it seems to not be letting us respond to you in one. Can you reach out from another platform and send us a DM or PM please? Or if you can enable receiving Private Messages here, just let us know after. Thanks! We do want to help!
*Heather
Start a new topic or ask questions in the open forum.
