I've tried chat sessions 4 times in the last 4 weeks. Always end up being cut off and logged off my Verizon login after being in the chat session for 15-20 minutes. Most of the time is just waiting for a response because the rep is obviously chatting with other customers at the same time. I've even gotten replies that were obviously meant for someone else. What a waste of time. Today I finally gave up and drove to the Verizon store to resolve my issue.
Start a new topic or ask questions in the open forum.
