The FIOS cable coming in to my house is being taken over by a vine. the FIOS junction box on the utility pole directly behind my house is being taken over as well. This is GOING TO BE A PROBLEM for more than just me if not addressed. Trying to make a report to "someone" that can or will do something about it is impossible.
Worst customer service than Comcast and I didn't think that was possible
Hi franksecoda,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Thank you.
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