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i cant log into my account to swap my device becaue my phone is broken
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i need to swap my service to another phone because my original phone is broken but i cant sign in without it sending a code to the broken phone so im stumped at what to do as i dont have means to go to verizon store to do this
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Chrischobo, we're sorry to read that you're having trouble accessing your account due to your phone being broken. We understand it's important to manage your account, and we'd love to help activate your back-up device right away. To best assist, we'll be sending a Private message. 👍
~Izzy

