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need help with an offer
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I got an email to redeem my offer but when I press redeem it will not go anywhere. Its going to expire soon and I need help .
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Hello, Brendo19. Thanks so much for reaching out to us regarding a promo offer. Please tell me more. Which offer is it? Is it for Verizon Wireless or Verizon Fios?
-Natasha
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The customer service should have noted my account to stand behind the Xbox offer that was given to me. When I called they noted my account and said I would recieve an email. The email will not let me redeem. I even try to copy and past. It takes me to my notifications and that’s it.
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We definitely want to make sure that you are able to redeem your promotion and we are here to help. We sent a Private Message to further assist you. ~Geo