unable to sign into a closed account

lbsrfr31
Newbie

I need to log into an account that I closed a few weeks ago in order to download last few statements. But the website wont allow me to sign in even with correct user name and password. Does anybody know of a way around this issue?

0 Likes
4 Replies
vzw_customer_support
Customer Service Rep

Hi, I'm sorry to hear you're no longer with us. Disconnected accounts can be accessed using the link here: https://secure.verizon.com/accessmanager/public/c/fu/loginDisconnectedStart?goto=

-Melissa

0 Likes
SynthpopAddict
Champion - Level 2

If someone can confirm the link given by the Verizon rep works, please let the rest of the forum know.  I see threads about this topic all the time, and there wasn't any working way for former customers to login to a closed account before.  I can't check for myself, as I'm a current customer.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
itsmissfacetoyou

It doesn't work. It's impossible to get in touch with someone at verizon to help this issue. 

0 Likes
vzw_customer_support
Customer Service Rep

We're sorry to read you're having issues with the link. If you are not able to access your account through that option, you will need to visit a corporate store with a valid ID.

~Freddy

0 Likes