where do you find mobile contract end date
akotz1
Enthusiast - Level 1

Where do you find your contract end date for mobile phones?  I've checked my bills, web app and phone app and can't find it anywhere.  I see many older posts but of course the date isn't in the same place as it was years ago.  I just want to know when my contract expires (ed).  I feel like they are hiding that information from their users!

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vzw_customer_support
Customer Service Rep

Hello! We are here to help with your questions about contracts. To better assist, please tell us a little more. Is your service with us residential/Fios or mobile? 

~Maria

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akotz1
Enthusiast - Level 1

My service is with Verizon Mobile.

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vzw_customer_support
Customer Service Rep

Thanks very much for verifying. You mentioned that you're looking for a contract end date. Since we no longer have two-year contracts, are you referring to the end date of your device payment agreement? If so, this information can be located in a couple of different places. On your bill, you will see the device payment charge under your specific number and it will show what payment you are on along with the remaining balance. From your home page, you can also click on your phone under Devices. On the next page you will see a section labeled Device Payment Agreement and it will state how many payments are left and the remaining balance. This path works both on the website and the mobile app. Does this help answer your question?

-Lauren

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