2 bars issue
Enthusiast - Level 1

2 bars issue and now  slow connection on cell both at my house and friends. Maybe I should switch to t mobile 

1 Reply
Customer Service Rep

D572, The last thing we want is for you to leave. We want to make sure you stay connected at home and anywhere else you go that we offer service. We are going to send a Private note to discuss specifics on your situation but normally there are some quick steps that you can take to troubleshoot your phone if you run into issues. Here is a link to our Troubleshooting assistant that can help in the future. https://www.verizon.com/support/devices/


We are sending the Private Note.