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I was in your store to purchase a new screen protector and was told to now charge a $30 service fee for to put it on.
What is the definition of “service” in Customer SERVICE Representative? You are paying them a salary to serve customers.
I understand that your salary for reps is around $20/hour. If you took just $1 Billion of your $79 Billion in profits in 2023, you could increase their salary by half ($30K/yr).
When is enough profit enough?!?
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WOW!
They're even charging You to put on a screen protector You actually BOUGHT on site??
from Verizon??
I figured it was only because I brought my own in the door!
I can do it myself -- just follow the online videos
but the kids at the store do such a nice job; quick, and competent
NO MORE
Com'on Verizon... seriously??