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AT&T not getting Text from Verizon
chrismorrell
Newbie
‎02-07-2023 05:26 PM

I am a att&t users as of 2 months ago I am unable to receive texts from Verizon users. I have had multiple people call to see if it is on their end with no success. AT&T  says it’s not on there end ether I use my phone for work so it is necessary for me to be able to receive text messages 

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Re: AT&T not getting Text from Verizon
vzw_customer_support
Customer Service Rep
‎02-09-2023 05:32 PM

Thank you for meeting us here. We understand the importance of making sure you are able to receive text messages from Verizon users. In order for us to properly troubleshoot this concern, we would recommend that you advise the Verizon users to contact Verizon so that we are able to further look into this concern further. Here is a link http://vz.to/2pmYJEd to view additional ways on how to contact us.  

-Sylvia

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