Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have tried going to the store, chatting, filling out forms, and I'm tired of spending time on this. I pay the bills have been for over 10 years and they still can't make me the account manager? I'm ready to cancel the account and start over. This is ridiculous.
Being able to update Account Managers should never be a hassle. We do not want to lose your business as a result of this. It is a concern this was not completed sooner. What happens when the Account Owner signs in to My Verizon and enters your name in the Account Manager section? Did the store agent explain that there was an issue when you went in to have this changed? As for making payments, anyone on the account can complete payments but only the Account Owner can make specific changes. -Rita K.